An analytics-driven guide to trial, subscription, and customer success for B2B SaaS startups
From founders to revenue & Customer Success leaders, join our community focused on building a data-backed, successful customer base.
In Part 1, we talked about tools to use to set your product up for success. Let's now detail how we can measure the success of those efforts!Continue Reading
In part 1 of our series on addressing Customer Success at high-growth B2B SaaS startups, we'll dig into ways to setup your product for success with your customers. Let's dig in!
B2B SaaS startups with a self-service model need to optimize KPIs from the quantity and quality of new trials to their 'net churn'. Let's dig into these KPIs & why it's important to track them.