Indicators

Automated alerts that detect opportunity or risk states customers may transition in to during their lifetime with your product.

Trapezoid Corp.is slipping awayContract value> $1000< 10%Active User %No New Questions for15 daysRiskRhombus Corp.is a New Expansion OpportunityAnnual Revenue> $5MPricing PlanBasicActive Users>5Opportunity

Alerts for any important scenario

From new, high-potential trials to inactive customers nearing renewal, Indicators allow you to automatically detect both positive and concerning customer states.

Renewal dateis less than10 days from nowANDActive User Percentis less than25%CustomersLow engagementapproaching renewalRiskAnnual revenueis greater than$1MORCapital Raisedis greater than$10MTrialsHigh potential trialOpportunity

Analyze customers with active Indicators

Ensure your team notices every active alert with reporting tools that clearly surface customers in need of attention.

RiskOval Corp.3 days agoRiskTriangle Corp.7 days agoRiskTrapezoid Corp.9 days agoRiskPolygon Corp.11 days agoRichard HendricksASSIGNED TO :Onboarding not completedActive for 17 daysOnboardingnot completedLess than 25% ofusers active104Risk

Achieve Indicator Zero

Assign active Indicators to team members, take notes, and manually silence false alarms to help limit the noise and remain proactive with your customers.

PAST ACTIVITYAUG 26AUG 27Indicator assigned toRichard HendricksHad a chat with our owner here. In short, they aren’t happy. We’ve gotsome work to do!Richard Hleft a noteActionsIndicator activatedAUG 26

Daily email updates for your Indicators

Never overlook a critical customer scenario with notifications + email updates for customers with new Indicators.

To :Subject :Richard Hendricks(richard@piedpiper.com)An update on your active IndicatorsMessage :🤑2 customers ($450 in MRR)and 4 trials are newopportunities🚨3 customers ($925 in MRR)are newrisksTo :Subject :Richard Hendricks(richard@piedpiper.com)An update on your active IndicatorsMessage :🤑2 customers ($450 in MRR)and 4 trials are newopportunities🚨3 customers ($925 in MRR)are newrisks

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