Automated alerts that detect opportunity or risk states customers may transition in to during their lifetime with your product.
From new, high-potential trials to inactive customers nearing renewal, Indicators allow you to automatically detect both positive and concerning customer states.
Ensure your team notices every active alert with reporting tools that clearly surface customers in need of attention.
Assign active Indicators to team members, take notes, and manually silence false alarms to help limit the noise and remain proactive with your customers.
Never overlook a critical customer scenario with notifications + email updates for customers with new Indicators.