Vitally
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The leading Customer Messaging tool.
Powered by Customer Success insights.

Vitally's customer analytics and insights in Intercom.
Your Intercom conversations, users, companies, & product events in Vitally.
Superhuman Customer Success powers 💪

Seamless Customer Support and Success

Intercom’s messaging tools provide your customers with a pleasant communication experience. Add Vitally’s Customer Success data and analytics to the mix, and take your Customer Support and Success to the next level. Here’s how it works.

360° CUSTOMER PROFILES

We'll import & sync your Intercom data, unifying it with your other customer data.

Vitally helps you track a single, unified profile for each customer with integrations to Segment, Mixpanel, Stripe, Gmail, and more.

CUSTOMER SUCCESS METRICS & ALERTS

You'll be able to leverage your Intercom data with our Customer Success features.

Want to find customers that renew next week (Stripe), that haven't used a certain feature (Segment), and that you haven't communicated with in over 2 weeks (Intercom)? We got you 😉

You can even create segments, alerts, and custom metrics across your unified data to further enhance your customer profiles.

ENHANCED INTERCOM DATA

We'll push our Customer Success insights & analytics back to Intercom.

Using Intercom's custom attributes, we'll automatically add dozens of data points to your Intercom companies - including active alerts, custom metrics, segments, subscription details, and more.

SUPERCHARGED CUSTOMER COMMUNICATION

Better personalize & schedule your messages using our Customer Success data.

Automatically reach out to churn risks or auto-engage customers nearing renewal - the possibilities are endless with access to your Customer Success data in Intercom.

UNIFY YOUR CUSTOMER CONVERSATIONS

You'll be able to view all customer conversations in Vitally.

Our 360° customer profiles track all your customer conversations - Intercom messages and emails. And since our plans come with unlimited licenses, you'll be able to add a layer of transparency to your communications.

Ready to give it a spin?

Get started for free - no credit card required.