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Vitally AI

Your AI Copilot for Customer Success

Better understand your customers to reduce churn, unlock growth, and always stay a step ahead with Vitally AI.

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Vitally AI Account Summary

G2 Customers Repeatedly Rank Vitally a Leader in CS

G2 Summer 2025 Customer Success Grid Leader Badge

“AI Summary is a Game Changer”

Vitally saves me so much time in researching my customer accounts. In my day-to-day I'm mentally switching between 45-50 different accounts. The AI summary helps me helps me synthesize my account in a easy way. Vitally is one of three tools that I'm logging into daily.

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“The best Customer Success platform out there!”

Vitally is my go-to platform for anything CS and Marketing related. It allows me to organize and segment all my accounts, which is incredibly important for any software company. I love how I'm able to easily identify accounts for case studies and testimonials, as all the data is there.

“A Seamless Journey With Vitally”

It's been a joy to use and to show to my teammates who have been thrilled to learn that many of the aches and pains they've experienced for years are about to be alleviated... Overall, it's easy to use, configure, and administer. Tailoring the objects to meet our needs has been pretty straight-forward and integration with Salesforce and Zendesk were a snap.

“Robust and Easy to Use CS Tool”

The implementation was smooth, and the Solution Architect was patient. The Support has been great, they come back quickly and help to point towards the right documentation.

73%
Faster Time to Go Live than the industry average
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60%
Faster Time to Estimated ROI than the industry average
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