From subscription analytics to customer success, we got you
Modern B2B SaaS companies need to measure their trials, subscriptions, and customer success. You don’t need multiple tools for that. Let Vitally help you
convert more qualified trials
improve trial KPIs
track product onboarding
improve feature usage
detect and reduce potential churn
analyze and grow MRR
Helping some amazing B2B companies build & grow successful customers
Customer Success
Create & retain more successful customers
Want to tackle churn head on? Our Customer Success platform provides powerful product insights, custom metrics, and alerts to help you build successful customers that experience recurring value from your product.
- View account & user-level product usage
- Track onboarding & feature usage
- Measure custom KPIs & customer success metrics
- Expansion & churn risk alerts
- Assign CSMs, track conversations, and take notes
- Segment customers automatically & manually
Trial Success
Convert more successful trials
Struggling to measure the ROI of your trial program? Our trial tools and analytics help you better target qualified trials and ensure their product adoption sets them on a path to purchase.
- Real-time qualification scoring
- High-value opportunity alerts
- Profile enrichment via Clearbit
- Track onboarding & feature usage
- Segment trials automatically & manually
- KPI dashboards & email updates
Subscription Analytics
Stop passively monitoring your subscription KPIs
Most subscription analytics tools have no idea how to improve the KPIs they track. Vitally unifies your product & subscription data so you can determine the product behaviors that result in successful customers.
- Track customer MRR & renewal dates
- KPI reporting across any customer segment
- Track total at-risk revenue
- Analyze expansion & contraction revenue
- Assess retention & churn rates
- KPI dashboards & email updates
Trusted by leaders at fast-growing B2B companies
We're powering growth and retention efforts for some exceptional customers.
Vitally is awesome! We've tried several other tools, but Vitally is the most flexible and the easiest to setup. We were up and running in days. Our team loves it!
Loving Vitally - setup was super simple! It allows us to easily figure out which of our trialing customers should be given more attention to get them over the line.
