Meet the Success Network
Vitally’s Success Network is a hand-selected group of Customer Success experts, leaders, and visionaries who are changing the way we think about CS. Discover the sharpest minds in our industry and learn from their cutting-edge insights.
Expert Directory
Browse through the list of Success Network members below to find their most recent appearances in our webinars, videos, Blueprints, and guides.
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Amber Monroe
Contributed to:
Amelia Losciale
Contributed to:
- Blog Post: What's the Role of a Customer Success Manager in a B2B Organization?
- Blueprint: Churn Report Template
- Webinar: Scale or Fail: Climbing up the Customer Success Ladder From IC to People Manager
- Webinar: How to Operationalize Customer Feedback, Sentiment, and Advocacy
- Workshop: Building Your Personal Hub for Mid-Market Customer Success
Annie Dean
Contributed to:
- Blog Post: 10 Customer Success KPIs That Top CS Leaders Track
- Video: One Vital Question #3: How to Prove Value in a Down Market
- Video: One Vital Question #4: The Secret Sauce for Customer Onboarding
- Video: One Vital Question #5: How to Go From CSM to VP of CS
- Webinar: How to Start Your Customer Success Organization
Ashna Patel
Contributed to:
Ben Francis
Contributed to:
Ben Ottesen
Contributed to:
Carly Bennett
Contributed to:
Celine Doumar
Contributed to:
- Blueprint: Client Escalation Template
- Video: 17 Questions on the Future of Customer Success
- Webinar: Opps for Ops: Harnessing the Full Potential of Your Customer Success Tech-Stack
- Webinar: From Implementation to Success: Proven Strategies for Cultivating Long-Term Adoption
- Webinar: Scale or Fail: Climbing up the Customer Success Ladder From IC to People Manager
Chad Horenfeldt
Contributed to:
Christine Francois
Contributed to:
Christy Banasihan
Contributed to:
- Blueprint: User Interviews' Post-Sales Handoff Template
Corey Pudhorodsky
Contributed to:
Cory Brown
Dan Ennis
Donna Weber
Contributed to:
See What’s Happening in the Success Network
Looking for inspiration? From Customer Success strategy and process to ground-level tactics, we have everything you need to become more effective in your role.
Events
Register for our upcoming live webinars featuring expert discussions on the most important topics in CS or watch replays of past events on demand.
Videos
See our Success Network members in action on our YouTube page, featuring bite-sized CS tips and in-depth interviews.
Blueprints
Explore Customer Success best practices and inspiration from today’s thought leaders.
Research
Explore our library of original reports, surveys, and trend analysis and be the smartest CS pro in the room.
Be a Part of the Success Network
Want to join our network of Customer Success experts and have your contributions promoted to over 100,000+ Vitally followers across email and social media? Fill out the form on the left and we’ll get back to you soon if we think there’s a good fit.
