Vitally Academy

Unlock the Full Potential of Vitally

Vitally customers can discover our best-in-class Customer Success Platform with exclusive access to a series of on-demand and live classes — all available through our customer community Vitally Central.

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Your Center for CS Learning

Vitally Central is Vitally’s online customer community and learning hub. Through our community, current Vitally customers can get access to the Vitally Academy where they can level-up with our series of on-demand and live classes.

On-Demand Courses

Learn the foundations of the Vitally platform with our Vitally Foundations on-demand video series. Enjoy this preview of the Getting Started course, and sign up for Vitally Central to get access to the entire series.

All Topics

Getting Started
Accounts & Organizations
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Tracking Activities
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Automation
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Health & Reporting
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Surveys
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To unlock all on-demand videos, join our customer community: Vitally Central.

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Live Courses

We offer live classes and certification courses for Vitally users just getting started or looking to level up their skills. Our courses focus on three key roles: Team Members, Leaders, and Admins.

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For Team Members

Learn how to do the following in Vitally:

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    Navigate the platform

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    Manage your book of business

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    Streamline your day-to-day work

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For Leaders

Learn how to do the following in Vitally:

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    Get visibility into team performance

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    Surfaces risks and opportunities

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    Enable better coaching

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For Admins

Learn how to do the following in Vitally:

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    Custom configure Vitally to match your CS strategy

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    Navigate features from Playbooks to reporting

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