At Vitally, we’re thrilled to announce that we’ve been recognized as one of the Top 50 Project Management Tools on G2 for 2025! This year, Vitally ranked #18 on G2’s list, joined by companies like Smartsheet, Asana, Airtable, and Slack. Most notably, Vitally is the highest and only ranked Customer Success Platform.

This honor reflects our relentless focus on building a best-in-class Customer Success Platform that streamlines account management and empowers teams with powerful project management capabilities, best-in-class automation, and beyond.

#1 in Momentum Among Customer Success Platforms

In addition to this latest recognition, Vitally stands out as the #1 Momentum Leader in the Customer Success category on G2. This ranking highlights our rapid growth, innovation, and increasing adoption among businesses seeking to drive stronger customer engagement, improve retention, and enhance team collaboration.

Why it matters
G2’s Momentum rankings consider honest customer feedback, online presence, and employee growth. This recognition is a testament to how businesses embrace Vitally as their go-to platform for account management, project management, and operational efficiency.

A Best-in-Class Approach to Project Management for CS Teams

As Customer Success teams continue to take on more strategic roles, the need for seamless project management within a CS platform has never been greater. At Vitally, we’ve prioritized developing features beyond traditional Customer Success tools, offering robust project management capabilities designed for cross-functional collaboration, task automation, and workflow efficiency.

“Vitally has been a game-changer for managing implementations!" Vitally helps me solve tracking project status and customer adoption during implementations. Vitally is able to record which tasks customers have completed in our Project, as well as surfacing insights from our platform directly to see if they are on track for onboarding.” - G2 Reviewer

What’s Next?

As we celebrate this recognition, we’re not slowing down. We remain committed to building the most powerful platform for modern Customer Success teams, continuously enhancing our product with AI-powered insights, deeper automation, and even more flexible collaboration tools.

We want to thank our customers for their ongoing trust and feedback—it’s your success that drives ours!

If you haven’t yet experienced how Vitally can transform your Customer Success and project management efforts, check us out on G2 and see why we’re leading the way!

Ready to see what Vitally can do for you? Take a look at our on-demand product tour or book a demo today!