Why Vitally

Vitally is an all-in-one Customer Success Platform that combines real-time customer data with dedicated workspaces to power visibility, productivity, and collaboration.

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Unmatched
Visibility

Integrate real-time customer data to inform strategies, customer outcomes, health scores, automation, and more.

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Increased
Productivity

Optimize your team's efficiency and bandwidth so that CSMs can serve more customers and achieve better results.

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Seamless
Collaboration

Accelerate TTV and transparency towards shared outcomes by partnering seamlessly with your customers & team.

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“Our previous workflow involved two separate tools for surveying and sending data back to Vitally. I was looking for something that would be in one platform, in Vitally, to run our surveys. Now, I can get more customized information from our customers and automate based on those survey results.”
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Linnea Olson
Senior Customer Operations Manager

Turn Your Feedback into Insights

By connecting customer feedback with customer data, Vitally’s custom surveys have changed the landscape for how teams can capture and analyze customer feedback, and take action on those insights.

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