Help Us Build the Future of Customer Success
A Culture Rooted
in Success
Vitally is a remote-first company, with employees in the US and London. Being a remote team has its challenges, but having a team that likes, supports, and works together makes it easier. Our company loves to hang out whenever possible, whether it is via Zoom, off-work Slack channels, or our annual offsite.
Life outside Vitally is important to us, so we make sure you have the opportunity to experience it. Vitally is not about building a fraternity or a startup culture. We work hard at work and enjoy downtime when we need it. We are only interested in building a good, useful, and industry-changing product.
“Since we started managing our QBR and renewal processes through Vitally, we also noticed a 20% decrease in monthly churn between the first half and the second half of 2023.”
“The automation builder in Vitally was definitely the best one that we saw when we were looking at competitors.”
“From an expansion standpoint, Vitally has been extraordinarily helpful."
“Customer Success actually holds the top four biggest deals in company history, all driven through expansion generating north of $250K ARR.”
“We have every one of our CSMs using Vitally. It took us maybe a month or two to get up to speed where we had virtually everyone using it, but at this point, it is the core tool that our CS team uses to get their work done.”
Perks Just For You
Competitive Salary
We offer a competitive salary given both your experience as well as location.
Generous Equity
We keep things lean, which means we can be quite generous with equity.
Unlimited Paid Vacation
Take time and take a break. We enforce a minimum of 10 days off a year plus bank holidays to allow your brain to rest. Oh, and enjoy your life.
Health, Dental & Vision
Stay healthy my friend—we want you (and your family) here for the long haul.
Work Anywhere
While we are remote first, feel free to drop by our office space on the Lower East Side, Manhattan when you're in NYC.
401k
We’re building for the future, and so should you! We offer a 401k match up to 3% through Slavic.
Education Stipend
Want to grow your skills? Good, we want you too! We support you to get books, certificates, or attend conferences.
Open Positions
Don't see what you're looking for?
We'd still love to hear from you! Get in touch with our team today.
