Vitally asked eight Customer Success leaders: "Besides your CSP, which software tool is the most valuable to your work?"
Skip to:
- 00:00 Intro
- 00:12 Perplexity and Loom
- 01:18 Slack
- 02:23 Sigma
- 03:04 Scribe
- 04:20 Gong
- 05:20 Digital note-taker
- 06:11 CRM / communication platform / data analytics
- 07:41 Excel
Featured in this episode:
- Alex Turkovic / Director of Digital CS at Flexera, Founder of the Digital Customer Success Podcast
- Ashley Stamps-Lafont / Founder & Principal at The Success RX
- Emma Miller-Crimm / Head of Digital Customer Success at Level Home
- Alexandra Latter / Director of Professional Services at OnCall Virtual Care by Qualifacts
- Jean-Pierre Frost / Customer Success Associate at Posit
- Annie Dean / CEO of RecastSuccess
- Abraham Lederman / CX Director at Popular Power
- Damini Myers / Senior Customer Success Manager at Apruvd
To catch future episodes of One Vital Question, subscribe to Vitally on YouTube: @vitally_io
