Every plan includes unlimited teammates, a free 21 day trial, and is priced based on the number of active customers & qualified trials you track with Vitally each month.
Average deployment greater than 50 users? Monthly active customers well above 2,000? Or, simply interested in a custom plan? Reach out to us for custom plan pricing.
Enter an estimate for the number of unique, paying accounts that actively use your product each month. For example, if you have 500 paying customers, but only 300 use your product, just enter 300 here.
Vitally charges differently (less) for trials vs paying customers, so enter an estimate for the number of new trials your business experiences each month. Of course, you can choose to not track any of your trials in Vitally, if you prefer.
Yep! Vitally has support to setup rules that include or exclude certain accounts. For example, if you send us a
mrrtrait, you can choose to ignore accounts where that value is $0. Additionally, you can setup qualification rules for trials that auto-ignores any new trials that are unqualified.
We consider an account active when 1) the account is not ignored and 2) we've received at least one product event from at least one of the account's users within the last 30 days.
Each pricing plan has a limit on the maximum allowed average deployment size per account (i.e. users per customer). As long as your average deployment size is within your plan's allowed limit, then the number of active users will not factor into pricing.
If you exceed your plan's active accounts limit, we then charge per extra active subscribed customer or trial. This price varies per plan.
If your needs do not fit into the above plans, please reach out to us at email@example.com to discuss custom pricing.