Test out all features for free, or reach out to our team to inquire about a custom, affordable plan.
No matter if you are on our free tier or a custom plan, you'll have access to every feature. We'll also have someone reach out to you to guide you through the setup process and ensure all your customer data is accessible in Vitally.
The business. So, if Google is a customer of yours with 5 user licenses, Google counts as 1 account (not 5).
Yep! Vitally has support to setup rules that include or exclude certain accounts. For example, if you send us a
mrr trait, you can choose to ignore accounts where that value is $0. Additionally, you can setup qualification rules for trials that auto-ignores any new trials that are unqualified.
If a customer is ignored, we will not process any analytics data (e.g. Segment data) for them.
Whichever one you hit first :)
Not at the moment. However, if you are a company that sells to large user populations in the enterprise, you have a small number of accounts, and you do not track your MRR in Vitally, you'll likely be required to subscribe to a paid plan. Our Free plan is only meant for early-stage startups with limited MRR.
Once you approach your limit, we'll send you an email letting you know. Once you exceed your limit, we'll send you recurring emails reminding you to upgrade your plan or reduce the amount of accounts you track in Vitally.
If you exceed your limit for an extended period of time and do not upgrade to a new plan, we may stop updating your account with new data.