Meet the Success Network
Vitally’s Success Network is a hand-selected group of Customer Success experts, leaders, and visionaries who are changing the way we think about CS. Discover the sharpest minds in our industry and learn from their cutting-edge insights.
Expert Directory
Browse through the list of Success Network members below to find their most recent appearances in our webinars, videos, Blueprints, and guides.
No Matching Results
Syed Asad
Contributed to:
Taylor Johnston
Contributed to:
- Podcast: Success/ful: Winning Ideas From the World of CS and Beyond (host)
- Workshop: Building the Foundation of Scaled CS
Taylor Pettiford
Contributed to:
Tom Maxwell
Tomas Williams
Tyler Diderich
Contributed to:
- Blog Post: 8 Survey Questions CS Teams Should Ask Their Customers
- Blog Post: 10 Customer Success KPIs That Top CS Leaders Track
- Blog Post: How to Use a Pooled CS Structure to Serve a Global Customer Base
- Infographic: The First Five Customer Success Hires at 15 B2B SaaS Companies
- Resource: Workbook for Building Your CS Program free preview and full paid version (use promo code VITALLY for 25% off)
- Video: One Vital Question #1: How to Create a More Productive CS Team
- Video: One Vital Question #4: The Secret Sauce for Customer Onboarding
- Video: One Vital Question #10: What’s the Best Metric for Tracking the Impact of Your CS Team?
- Video: One Vital Question #12: What’s Your Most Unpopular CS Opinion?
Vicki Sorensen
Contributed to:
Virginia D. Bloom
Contributed to:
Whitney Priest
Contributed to:
Zack Joswiak
Contributed to:
- Blog Post: What Operations Pros Need to Know About Customer Success Software
- Blog Post: How to Build a Customer Success Process
- Blueprint: Sales to Customer Success Handoff Template
- Blueprint: Automate Journey-Based Customer Messaging
- Webinar: Customer Success Processes That You Aren't Automating But Should
See What’s Happening in the Success Network
Looking for inspiration? From Customer Success strategy and process to ground-level tactics, we have everything you need to become more effective in your role.
Events
Register for our upcoming live webinars featuring expert discussions on the most important topics in CS or watch replays of past events on demand.
Videos
See our Success Network members in action on our YouTube page, featuring bite-sized CS tips and in-depth interviews.
Blueprints
Explore Customer Success best practices and inspiration from today’s thought leaders.
Research
Explore our library of original reports, surveys, and trend analysis and be the smartest CS pro in the room.
Be a Part of the Success Network
Want to join our network of Customer Success experts and have your contributions promoted to over 100,000+ Vitally followers across email and social media? Fill out the form on the left and we’ll get back to you soon if we think there’s a good fit.
