Unlocking Hidden Revenue: How to Identify Expansion Opportunities

The REACH Framework equips Customer Success and Account Management teams with a structured, data-driven approach to consistently uncover expansion opportunities—turning your team into a revenue-generating powerhouse.

Join us for an exclusive webinar featuring industry leaders from CircleCI, Hello CCO, and Vitally as they discuss how Customer Success teams can implement the REACH framework with Vitally to create a more proactive, scalable, and impactful CS strategy.

In this 60-minute session, you’ll learn:

• A high-level overview of the REACH framework from its creator, Rod Cherkas
• How CircleCI applies REACH within Vitally to uncover expansion opportunities
• Real-world insights from top CS leaders on operationalizing this approach
• Live Q&A to get your most pressing CS questions answered