CSM Confidential: Daily Struggles with Communication and Collaboration

Join us for the final installment of our exclusive event series designed for CS leaders and executives! Building on insights from Vitally's "The Secret Lives of CSMs" report, which revealed key challenges faced by over 600 Customer Success Managers, we’ll explore the daily struggles of communication and collaboration. Learn how to address modern CSM challenges like complex client demands and admin overload, with strategies to reduce stress through software automation and enhanced cross-departmental collaboration. Leadership experts Allie Stark and Shawn Caset, Founders of Noria, will also share actionable tips on becoming an inspiring and effective leader. Don’t miss this opportunity to gain valuable insights and elevate your leadership game!

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