The world of Customer Success is evolving rapidly, and with it, new job opportunities are emerging across different levels and functions. Whether you're a seasoned CS leader looking to drive strategic growth, an Customer Success Operations expert optimizing workflows, or a hands-on Customer Success Manager (CSM) dedicated to customer retention, the demand for skilled professionals has never been higher.

In this post, we'll explore the latest job openings in Customer Success, including leadership roles that shape company-wide strategy, CS Ops positions that enhance efficiency through data and automation, and frontline CSM roles that build strong customer relationships. If you're looking for your next move in Customer Success, read on to discover the most exciting opportunities available today!

Top Customer Success Manager Job Openings

These are the latest openings for roles in Customer Success with titles like Customer Success Manager (CSM), Customer Onboarding Manager, and Client Success Manager.

Customer Success Manager, High Touch at Intercom

About the role

As a high touch CSM, you’ll build relationships and demonstrate an understanding of the Intercom customer journey. You’ll be equipped to guide customers over their hurdles, delivering value realization through proactive and programmatic customer engagement and best practices.

Job Link

https://www.linkedin.com/jobs/view/4127750829

Customer Onboarding Manager at Safety Culture

About the role

You will play a critical role in ensuring the successful deployment of SafetyCulture products with their customers. You’ll use your exceptional communication skills to work closely with the Sales and Customer Success teams to deliver projects on time, while exceeding the needs and expectations of their customers.

Job Link

https://www.linkedin.com/jobs/view/4157277268

Customer Success Manager at Pigment

About the role

Work closely with customers to understand their needs, build trusted relationships with key stakeholders, drive adoption and business value, expand use cases, establish measurable goals, deliver impactful presentations and training, foster community engagement, and collaborate with the product team to shape Pigment’s vision and roadmap.

Job Link

https://www.linkedin.com/jobs/view/4135660946

Top Customer Success Leadership Job Openings

These are the latest openings for roles in Customer Success leadership with titles like Director of Customer Success, Head of Customer Success, VP of Customer Success, and Chief Customer Officer (CCO).

VP, Customer Experience at Helium 10

About the role

As the VP of Customer Experience at Helium 10, you will lead a high-performing team to deliver exceptional customer experiences that strengthen Product Adoption and Customer Satisfaction, ultimately driving gross revenue retention (GRR) and net revenue retention (NRR). You have a deep understanding of how to build a Customer Experience organization, with a proven ability to scale teams, drive customer value, and align cross-functional efforts toward mutual customer and company success. This is a pivotal role in unlocking new growth opportunities through proactive customer relationship management and support excellence.

Job Link

https://www.linkedin.com/jobs/view/4180037750

Head of Member (Customer) Care at Honeybook

About the role

Honeybook is seeking a Head of Member (Customer) Care to lead our customer care efforts and shape strategy across the breadth of our customer care org. This is a key role within the organization in which you’ll be responsible for shaping HoneyBook’s customer care vision and ensuring alignment with overall business objectives. You’ll focus on developing long-term strategies that drive customer satisfaction, retention, and growth.

Job Link

https://www.linkedin.com/jobs/view/4119660854

Manager of Customer Success & Implementation at SafetyCulture

About the role

In this role, you'll play a pivotal part in enabling the SafetyCulture team to ensure that their customers are set up for success providing onboarding and customer success experiences that delight SafetyCulture customers.

Job Link

https://www.linkedin.com/jobs/view/4178554837

Top Customer Success Operations Job Openings

These are the latest openings for roles in Customer Success Operations with titles like Customer Success, Head of Customer Success, VP of Customer Success, and Chief Customer Officer (CCO).

Customer Success Operations Leader at Writer

About the role

You will own and drive the success of strategic initiatives, organizational design, customer journey orchestration, and operational tools. By leveraging your analytical and operational expertise, you’ll forecast future needs, enhance customer experience, and optimize team performance.

Job Link

https://www.linkedin.com/jobs/view/4097055699